Privacy Policy

This Privacy Policy discloses the privacy practices for the Colombo Academy of Hospitality Management Pvt Ltd. (otherwise known as CAHM / cahm.lk / Academy) website. By using this website, you are consenting to our collection and use of information in accordance with this Privacy Policy. We respect the privacy of anyone who interacts with us and is committed to protecting and managing personal and health information fairly and lawfully. We understand that you and other users of cahm.lk website are concerned about privacy and the security of any information you provide to us.

The personal information collected and held about you includes but is not limited to:

• your name, address, email address, age, gender, citizenship, National Identification Card / Passport Number, occupation, contact information;
• information about your education history and other related information if you have inquired through form submissions or are a student registered with us
• details of courses undertaken with us;
• any audio or video recording of you while in education or training programs at workshops either internally on our university and campus or externally;
• health and sensitive information and
• other information provided voluntarily by you, for example in response to surveys or competitions.

We take all reasonable precautions to ensure that the personal information we collect, use, store and disclose is accurate, complete and up-to-date. However, we rely on the accuracy of personal information as provided to us both directly and indirectly. If you find that the personal information, we hold about you is inaccurate, incomplete or out-of-date, please contact us immediately and we will take reasonable steps to ensure that it is corrected.

User information may be shared with third-party vendors to the extent necessary to provide and improve web services or other communications to users. We prohibit any third parties who receive user information for this purpose from using or sharing user information for any purpose other than providing services for the benefit of our users.

We may also provide your information to third parties in circumstances where we believe that doing so is necessary or appropriate to satisfy any applicable law, regulation, legal process or governmental request; detect, prevent or otherwise address fraud, security, or technical issues; or protect our rights and safety and the rights and safety of our users or others.

Your Personal Information will also be shared with William Angliss Institute (RTO 3045), Australia for Registrations, Student Management Systems, Course Delivery, and Qualifications and Certifications.

Such collection, use, disclosure and storage should comply with applicable laws and regulations, of the CAHM policies. We may disclose information in the course of investigations and lawsuits, in response to court orders, for the proper functioning of Academy, to protect the safety and wellbeing of individuals or the community, and as required by law.

This site has reasonable security measures in place to help protect against the loss, misuse, and alteration of the information under our control. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Some Academy sites may have chat rooms, forums, on-line teaching environments, message boards and news groups available to their users. Please remember that any information that is disclosed in these arenas becomes public information and you should exercise caution when disclosing your personal information.

This Privacy Policy may be amended from time to time. Any such changes will be posted on this page.

You have the right to complain if you think the Academy has breached your privacy in the way it has handled your personal information. Complaints, also known as applications for internal review, should be made in writing within six months from when you first become aware of the breach to the Academy’s Assistant Director of Information via email.